General Sessions, Breakout Rooms Sessions: Schedules & Topics

Utilizing the walk down app to create opportunities, increase revenue and strengthen the relationship between customer and Impact Partner as a truly Trusted Advisor. Helping our customers in the transition from Preventative to Proactive Maintenance practices.

Presenter: Jason Feeney

Scallon displaced 3 Flowserve Anti Surge Valves and helped to allow a customer to rectify a major mistake by utilizing this 3DEEM process.

Presenters: Todd Langston & Chad Jumonville

Utilizing the Whisper Tube to drive preference with customers and including with all noise mitigation opportunities.

Presenter: Sam Johnson

Creating a Disney like experience at RE Mason.

Presenter: Pat Conley

Utilize price book and detailed scope of repair by size and type to add value and secure the PO. How do you make others compete on your turf?

Presenter: Chris Jones

An uptick in KOB2 and Services created the need for more internal efficiency at Control Southern. Is it time to consider reshaping your methods?

Presenter: Brian Ostrum

Pre- Pegasus NECI service efforts focused on Fisher installed base sites. Accounts with large competitive installed base were given a lower priority for service engagement. Many of the sites are fossil or waste fired power plants that used the "Bundle" approach to valve service and did not subscribe to our performance messaging.

Presenters: Jim Racca & Chris Carter

Customer need for speed, reliability, safety, and long-term cost reduction solved with trim cartridge option.

Presenters: Brent Kitchens & Devin Cloud

Today’s market presents retention challenges for everyone. Hear how employee engagement surveys and performance conversations are an indicator of team health and a tool to help drive retention in a competitive market.

Presenter: Terry Kerr

VCM - Best Practice for planning your outage and monitoring the health of your critical assets.

Presenter: Joe Healy

Utilizing real time communication tools to drive outage efficiencies and status updates.

Presenter: Cristian Riley

Displacing the CCI derivative boosters with Fisher SS-263 and Fisher 2625 volume boosters made easy. Improving customer confidence with known, proven accessories that don't require a "specialized" technician to tune.

Presenter: Joe Healy

Vinson "Health Check" of Turbine Bypass valves during outage leads to replacement opportunities

Presenters: Ashley Hurley & Bryan Hollis

Integrate process to help prevent disasters before they happen.

Presenter: Pat Conley

Maximize profits and customer service levels during service engagements with effective parts stocking strategies.

Presenter: Cass Jefcoat

A proven plan to develop customer intimacy while providing control valve reliability.

Presenter: Sam Johnson

Investing in local service leads to competitive displacement growth.

Presenter: Chris Jones

A best practice demonstrating how to leverage steam solution expertise to pull through more Fisher valves and Emerson content

Presenter: Brian Weaver

Leveraging customer engagement survey results in our annual business planning process drives engagement and business results.

Presenter: Jayme Bojicic

Using the seven-step outage process and the support of the Emerson network team , JHC successfully sold, planned, and execute Ascends first plant-wide maintenance shutdown.

Presenter: Jake Pittman

Update on Quad O emissions requirements and overall strategy to support emissions in Upstream and Midstream industries

Presenter: Ben Fletcher

Update on Ed Services plans and capabilities as well as an open discussion on what Impact Partners would like Ed Services to support

Presenter: Larry Baumber

We’re excited to showcase our newest deliverable, efficiently created through our new “Analyst Workspace & Reporting Center”. These tools allow us to highlight our customer’s data in a trending analysis format.

Presenter: John Carlow

For FY23 & in support of the new North America Service Execution Model, Flow Controls is implementing an improved commission schedule with the focus of enabling strategic targeting against part replicators. This session will explain the change and review the process to establish a parts discount deal for these targeted customers.

Presenters: Brendan Piscitelli & Ross Turbiville

Discuss where the ESG requirements are going (reporting). Introduce the new Sustainability Team and walk through where Flow Controls can support customers with sustainability efforts.

Presenters: Scot Bauder & Bruce Ofori

Launch of new Fisher Green Belt technical training. This replaces the old Severe Service University and goes more in depth on technical topics, applications and valve solutions

Presenter: Mark Nord

Introduce the program and its fundamentals. Walk through how to connect solutions to customers pains with easily consumable programs to help expand service differentiation. Leverage targeted pain-to- solutions based programs.

Presenters: Karl Lanes & Scott Grunwald

A round table discussion on how we can work as a team to improve our product launch process and adoption of innovative products like Whisper Tube, Trim Cartridge, Next Gen FIEDLVUE. Walk through what is needed from Flow Controls, Impact Partners and customers to make more of a splash with new technology

Presenters: Mark Hen­son, Joe DeMonte, Emi­ly Thomas, Kur­tis Jensen & Bill Flowers

Increase your awareness of unconscious bias-what it is, how it impacts us, and what we can do to mitigate its influence on us. In this session, you will increase your mindset about unconscious bias. Then, by applying what you learn, you will develop the skillset to mitigate it and create a more diverse, inclusive workplace.

Presenters: Janine McCormick & Michelle Burgess

With the coming launch of Next Gen FIELDVUE, now is the time to strengthen the teams knowledge on the benefits, differentiators and power of FIELDVUE. This will walk through the new training that is being set up along with some information on how other Impact Partners are training their teams.

Presenters: Sean Raymond & Joe DeMonte

We will discuss Flow Controls and Fisher Advisory Board plans to support the Premier Service Provider network in North America in the near-term as well as over the next few years. This extended length session will also allow for significant amount of time for open discussion & questions.

Presenters: Brendan Piscitelli & Kaleb Pergande

This session will cover status and success of the current mutual growth programs and an inside look at programs for next year

Presenters: Eddie Ray & Ross Turbiville

Service Level Council will provide an update on the roll out of the Service Level Doctrine 2.0, creation of core value teams, and where to find service level moments.

Presenters: Troy Rose & Tim McMahon